Facebook Forgets Those Who Had Painful Memories Of 2014
The year 2014 has been good to some, average for some and downright bad for some other people. However, Facebook, who have launched a new “Year in Review”app to highlight the bright spots of the year for its users, have landed themselves in trouble with those who did not have such a good year. Of course, there is no doubt that the section is nicely designed, but the pictures added by Facebook by default may not be ones that they wanted to see! The tagline “It’s been a great year! Thanks for being a part of it” is not appropriate as well. One example is that of Eric Meyer, who lost his daughter, aged 6 to cancer this year.
Facebook Should Pay More Attention To These Design Flaws
When Meyer opened his Facebookaccount, there wasa personalized prompt with the face of his deceased daughter staring at him. Meyer understands that Facebook is not doing this on purpose. As he said, “This inadvertent algorithmic cruelty is the result of code that works in the overwhelming majority of cases,” “But for those of us who lived through the death of loved ones…we might not want another look at this past year.” Meyer has given his suggestions regarding the app to Facebook as well.
No Response Forthcoming From Facebook
Accordingto Meyer, the social networking website should refrain from pre-filling aspace meant for photographs unless users specifically want to see it. Moreover, they should be shown a preview only if they want to see it. There was no response to his suggestions fromFacebook. One thing is clear though, algorithms and code aren’t intelligent. Rather, they are like puppets at the hand of programmers who must be more considerate and plan for various scenariosaccordingly.